Terms of Use
Last updated 3 October 2026
1. About these terms
These terms apply to the BibSwap website (bibswap.com.au) and the BibSwap app (together, "BibSwap"). BibSwap is operated by BibSwap (ABN 28 369 872 983), based in Sydney, New South Wales, Australia. "We" and "us" mean BibSwap; "you" means the person using it.
By creating an account, listing an entry or contacting another member, you agree to these terms and to our Privacy Policy. If you do not agree, do not use BibSwap.
2. What BibSwap does
BibSwap is a noticeboard for race entries in Australia and New Zealand. Members list entries they can no longer use, other members enquire about them, and we relay messages between the two.
BibSwap does not:
sell, buy, own or transfer race entries;
take, hold or process payments, or charge fees;
act as an agent for either member, or become a party to any agreement between them;
guarantee that a listing is accurate, that a swap will happen, or that an event will accept a transfer.
Every transfer is made through the event organiser's own process and is subject to the organiser's terms. Transfer rules shown on BibSwap are taken from each event's published information and may be out of date; the organiser's rules apply.
3. Accounts
You must be 18 or over.
One account per person. You must not create an account for, or act as, someone else.
You sign in with a link or code sent to your email address. You are responsible for access to that email account.
The information you give us, including your name, must be accurate.
You can delete your account at any time from My Account, on the website or in the app.
4. Listing an entry
When you list an entry, you confirm that:
the entry is registered to you, or you are authorised to transfer it;
the event allows entries to be transferred;
the race, distance and price in the listing are correct;
you will withdraw the listing, or mark it transferred, as soon as it is no longer available.
Where the event sets the transfer price, that price applies. Where the price is agreed between members, we require proof that you hold the entry before the listing is published. We may hold a listing until the proof is checked, and may decline or remove a listing if it cannot be verified.
Listings expire automatically when the event's transfer deadline passes, or 21 days after you last confirmed the entry is still available.
5. Enquiries and swaps
Only enquire about an entry you intend to take.
Messages between members are sent through our email relay, which keeps both addresses private. Messages are checked automatically, and a message that asks for payment by a method we block (such as cryptocurrency or gift cards) is not delivered.
When a buyer confirms they are ready to take an entry, we give the seller the buyer's name and email address so the seller can complete the event's transfer process.
After a seller marks an entry transferred, we ask the buyer to confirm it arrived. If the buyer does not reply within 5 days of the transfer, and at least 2 days after a reminder, we record the swap as completed. The buyer can still report a problem after that.
Guidance on completing a swap safely is on How It Works.
6. Payments
Any payment for an entry is made directly between the members, or to the event organiser where the organiser collects the transfer fee. BibSwap is not involved in, and is not responsible for, any payment, refund or chargeback.
7. Verification
A listing marked "Entry verified" carries one of the two entry checks below; hover over or tap the mark to see which. "Entry confirmed with Race Roster" means the seller's Race Roster confirmation matched the race, distance and name at the time it was checked. "Entry checked by BibSwap" means we reviewed the proof the seller provided. "Mobile verified" means the member confirmed an Australian or New Zealand mobile number by SMS code. These are checks at a point in time. They are not a guarantee that an entry is still valid or that a member will complete a swap.
8. Prohibited conduct
You must not:
list an entry you do not hold, or one the event does not allow to be transferred;
deceive or defraud another member, or ask for payment other than as agreed;
harass, threaten or abuse anyone, or post hateful, sexual, violent or discriminatory content;
send spam, or advertise anything other than your race entry;
post another person's personal information, or impersonate anyone;
get around the relay, rate limits, verification or another member's block;
interfere with BibSwap, or access it by automated means without our written permission.
9. Reports, blocking and enforcement
We have zero tolerance for objectionable content and abusive members. You can report a listing from its page, or by emailing hello@bibswap.com.au. You can block a member from their listing, or block a runner who enquired from Manage on your own listing. A block hides the member's listings from you and stops messages in both directions. The blocked member is not notified.
We review reports within 24 hours. We may remove any listing or content, and suspend or close any account, that we reasonably believe breaches these terms or is being used for fraud or abuse, with or without notice.
10. Your content
You are responsible for what you post and send, including listing notes and messages. You allow us to store, display and relay it for the purpose of running BibSwap. Listing notes and prices are public.
11. Our content and brand
The BibSwap name, logo and wordmark, the website and app, and the content we create, including the race index, transfer rules, guides and the way they are compiled, belong to us or our licensors and are protected by copyright and trade mark law. You may use BibSwap for your own personal use. You must not copy, scrape, republish or build a database or service from our content, or use the BibSwap name or logo, without our written permission.
12. Availability and changes to BibSwap
We may change, suspend or stop any part of BibSwap at any time. We do not guarantee that it will be available or free of errors.
13. Liability
BibSwap is provided free of charge and "as is". To the extent permitted by law, we are not liable for any loss arising from a listing, a swap, a payment, a message between members, or an event organiser's decision about a transfer.
Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or the New Zealand Consumer Guarantees Act 1993 that cannot lawfully be excluded.
14. The iOS app
If you use the BibSwap app from the Apple App Store, Apple's standard licensed application end user licence agreement also applies. These terms are between you and BibSwap, not Apple, and Apple is not responsible for the app or its content.
15. Changes to these terms
We may update these terms. The date at the top shows when they last changed, and we will email you about significant changes. Continuing to use BibSwap after a change means you accept the updated terms.
16. Governing law
These terms are governed by the laws of New South Wales, Australia, and you submit to the courts of that state.
17. Contact
Questions, reports and complaints: hello@bibswap.com.au.